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Lower your costs with virtualization

For the past year Strem Chemicals, a Massachusetts-based company which manufactures and markets specialty chemicals, has utilized virtualization. This process has seen them improve in several areas...

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New Office 365 updates for collaboration

Every now and then we all need a little help, especially in today’s digital era. To keep up with the competition, companies are gearing up, especially in the IT department. With the help of cloud...

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Microsoft’s Windows 10 upgrade for SMBs

Microsoft has announced that it will bring back free Windows 10 upgrades, but on one condition: Only small- and medium-sized businesses that have previously passed on the offer are eligible. So if you...

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Ugly websites cost your business big time

Good things come to those who wait, and this is especially true for small- and medium-sized businesses that plan on creating an eCommerce website. According to Vistaprint's study on 1,800 consumers, 42...

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4 reasons to record your calls

Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer...

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Advantages of call recording

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call...

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Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables...

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